Results 1 to 6 of 6
  1. #1
    Cassiopeia
    Join Date
    Mar 2015
    Posts
    3
    Member #
    17254
    Liked
    0 times
    Device
    Galaxy Tab 3 10.1

    Uncontrolled Galaxy Tablet Scrolling

    While viewing anything on my galaxy tab 3 it will suddenly scroll to the top of the page. It does this with websites, facebook, and instagram. Is there any way to fix this so it does not continue. I usually get so frustrated I turn it off.

  2. #2
    Administrator
    Join Date
    Dec 2013
    Location
    Swainsboro, Georgia
    Posts
    433
    Member #
    14879
    Liked
    45 times
    Device
    Galaxy Note 10.1
    Quote Originally Posted by roncandy View Post
    While viewing anything on my galaxy tab 3 it will suddenly scroll to the top of the page. It does this with websites, facebook, and instagram. Is there any way to fix this so it does not continue. I usually get so frustrated I turn it off.
    Sorry for the late reply! Is your tab still acting up? I guess you've tried rebooting? How about removing the battery for several minutes?

  3. #3
    Cassiopeia
    Join Date
    Mar 2015
    Posts
    3
    Member #
    17254
    Liked
    0 times
    Device
    Galaxy Tab 3 10.1
    Yes it is still doing it and I have the same problem on my Samsung Galaxy 3 phone. I have turned the both off and on several times. It is all programs: web pages, email facebook, and instagram. I am so frustrated.

  4. #4
    Polaris
    Join Date
    Nov 2012
    Location
    Norcross, GA
    Posts
    1,311
    Member #
    10102
    Liked
    159 times
    Device
    Other Android Tab
    If it's happening on 2 devices the problem is not likely the device. There is an app causing the problem. You could try selectively uninstalling apps or try for a factory reset.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section

  5. #5
    Cassiopeia
    Join Date
    Mar 2015
    Posts
    3
    Member #
    17254
    Liked
    0 times
    Device
    Galaxy Tab 3 10.1
    I have done a factory reset and that did not resolve the problem. It happens whether I am using my home wifi or on my phones 4G.

  6. #6
    Polaris
    Join Date
    Nov 2012
    Location
    Norcross, GA
    Posts
    1,311
    Member #
    10102
    Liked
    159 times
    Device
    Other Android Tab
    When you did the factory reset, if you allowed it to sync with Google there is every chance that the same app installed itself again. Just a thought.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section


 

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