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  1. #1
    Cassiopeia
    Join Date
    Jun 2014
    Location
    Spokane, WA
    Posts
    1
    Member #
    16289
    Liked
    0 times
    Device
    Galaxy Note Pro 12.2

    Galaxy Pro 12.2 Speakers

    The speakers on my Pro 12.2 stopped suddenly stopped working yesterday. All video streaming tends to freeze up (especially YouTube), and the headphone jack doesn't work either. Bluetooth still works, and when that's connected, video streaming works just fine. I have done a factory reset, but nothing changed. Also, plugging and unplugging headphones into the jack makes the whole tablet freeze up. Any help or advice is appreciated!

  2. #2
    Polaris
    Join Date
    Nov 2012
    Location
    Norcross, GA
    Posts
    1,311
    Member #
    10102
    Liked
    159 times
    Device
    Other Android Tab
    Welcome to the forum

    Due to the type and number of problems - I think you should do a factory reset. Be certain to save your media off the tablet first. Too much going on that may or may not be app or cache related. When you do the reset don;t initially allow it to sync with Google. That could install and app that may be causing the problem. If you are still having speaker or headphone problems you may have a hardware issue that would call for sending it to Samsung or getting a swap from the store where you purchased it.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section


 

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