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  1. #1
    Cassiopeia
    Join Date
    Jul 2013
    Posts
    1
    Member #
    13453
    Liked
    0 times
    Device
    Galaxy Tab 10.1

    Settings Has Stopped, Google Search Has Stopped

    Hello all
    I am having a series of problems with the Galaxy tablet
    The three most apparant are that:
    1. When I try and change wifi network I always get the message 'Unfortunately Settings has stopped'
    2. When I try and acces the internet I get 'Unfortunataly Google Search has stopped'.
    3. I don't seem to be able to charge tablet when device is switched on.

    Fearing that I may have to reset to factory setings. Is there anythng else \i can do and will a total reset solve this?

    Help please

    Thank you

    Peter

  2. #2
    Administrator
    Join Date
    Nov 2012
    Location
    Devon, UK
    Posts
    921
    Member #
    10030
    Liked
    149 times
    Device
    Galaxy Tab 2 7.0
    Welcome to the forum Peter.

    I think the easiest solution for you will be to Factory Reset your device.

    It isn't hard & the system does it all for you. Just make sure that anything you want to keep is copied off your Tab before you do it. You can copy files, photos & so on either to a computer if you have one, or to a (micro)SD card (Use a File Manager app to do this.) - or pop them up into Dropbox, Google Drive or similar cloud storage using the apps those services offer.

    If you use the stock browser, then either get an app to backup your bookmarks, or sync them with Chrome browser or Dolphin browser & then backup those bookmarks from whichever choice you make.

    Ensure you know your Google account address & password & also your wifi password for your home router as well.

    Then, go into tablet settings and Factory Reset it. This will wipe the tablet clean and then reinstall the most up to date firmware on the device from a protected area on the Tablet that will not get wiped. When the process has finished - which should only take 3-5 minutes, it will be just as if you had bought the tablet & were setting it up for the first time.

    You can add your wifi password, then your Google account. All the apps you have installed from the Play Store will be linked to your Google account & you will not need to pay for them again if you had bought some.

    Then just copy your files, photos etc back again & off you go.

    As far as "will a total reset solve this?" is concerned, well, yes it should. If it doesn't then your device will have some form of fault that will require a return to Samsung.

    All the best
    Last edited by janner43; 07-19-2013 at 03:58 AM.

  3. #3
    Administrator
    Join Date
    Nov 2012
    Location
    Devon, UK
    Posts
    921
    Member #
    10030
    Liked
    149 times
    Device
    Galaxy Tab 2 7.0
    If it helps any, Peter, I have just posted a "How to Factory Reset" guide. It is linked from the Guides, FAQs & Tips link in my signature.

  4. #4
    Super Moderator
    Join Date
    Jun 2011
    Location
    XXXXX
    Posts
    2,109
    Member #
    87
    Liked
    40 times
    Device
    Other Android Tab
    Welcome to the site. Hope you were able to resolve the issues.


 

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