Samsung Tablet E ............... can I get help here please?

[Slime58]

Hi Guys
I have a Tablet E (SM-T560) with Android 4.4.4 but can't seem to find the correct forum on this site!
The problem I have is that I can only access emails for the current day!
Right now I can only see three emails but I get the message that says
'Flick up to load more emails. 3/216'
Flicking up does nothing ................... but I need to access some old emails!
Please help me.

Thanks in advance,

Slime58.

[leeshor]

Welcome to the forum

How is your mail set up? POP or IMAP? Is it the stock mail client?

Go to settings -> app management -> scroll to all and find the mail client. Clear the cache and restart the tablet to see if that helps.

[Slime58]

Hi leeshor, thanks for your help.
My mail is set up as POP and the app I use to access my emails is the one preloaded onto my tablet.
I've cleared the cache & re-started my device, but no difference!
Ant other thoughts?

[leeshor]

I wish I could tell, you what's wrong but I haven't got any more ideas. My suggestion would be to get a new mail app and use it going forward, something like K9, and stop the old one from getting mail so you can use it for reference, as far as that will go. If you don't also have that mail somewhere you're kinda between a rock and a hard place.

Next tome see if you can set it up as IMAP.