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  1. #1
    Cassiopeia
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    Ability to Play Certain Videos Stopped Working on Galaxy 10.1

    Hello, I have Galaxy tab 10.1 and updated to version 4 and now cannot play videos from Amazon instant videos, black screen with blue square box with a question mark in it appears. other videos can be played, ie: netflix, you tube. any suggestions. I tried chat twice with samsung and got dropped twice.
    Ina

  2. #2
    Super Moderator
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    Jun 2011
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    Galaxy Note 8

    re: Ability to Play Certain Videos Stopped Working on Galaxy 10.1

    It might be that you need Adobe Flash installed again. Take a look at this thread, http://www.galaxytabforums.net/forum...ad.php?p=23017.

    Sent from my Nexus 7 using Tapatalk 2

  3. #3
    Administrator
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    Nov 2012
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    Galaxy Tab 2 7.0
    Quote Originally Posted by ikula View Post
    Hello, I have Galaxy tab 10.1 and updated to version 4 and now cannot play videos from Amazon instant videos, black screen with blue square box with a question mark in it appears. other videos can be played, ie: netflix, you tube. any suggestions. I tried chat twice with samsung and got dropped twice.
    Ina
    Hi Ina,

    Tweebee has it nailed there

    You need Adobe Flash Player to watch Amazon videos. Netflix & YouTube are both dedicated apps which do not use the browser based service that Amazon instant videos use.

    Here is that link that tweebee mentioned again...http://www.galaxytabforums.net/forum...-your-tab.html

  4. #4
    Cassiopeia
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    Hello, I'm unable to ID the OS for my 10.1, it's asking if it is some type of Linux, where may Infind this info. Please help.
    Thanks, Ina

  5. #5
    Vega
    Join Date
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    Thailand
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    Device
    Other Android Tab

  6. #6
    Administrator
    Join Date
    Nov 2012
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    Device
    Galaxy Tab 2 7.0
    Quote Originally Posted by ikula View Post
    Hello, I'm unable to ID the OS for my 10.1, it's asking if it is some type of Linux, where may Infind this info. Please help.
    Thanks, Ina
    Your OS is Android
    In settings, about tablet you will be able to see which version of android. 3.x, 4.0 or whatever
    The link I provided tells you which version of the Flash Player to obtain when you know which version of Android is on your Tab.

    Trying to install Flash in any other way via an automated web determination of your OS is asking for trouble. Just follow the guide.


 

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