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  1. #1
    Cassiopeia
    Join Date
    Dec 2014
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    16940
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    Device
    Galaxy Tab 2 10.1

    Screen doesn't turn on

    hey i have a problem with my tablet, the screen doesnt turn on. if i connect it to my computer i can see it and access it. i upgraded the firmware. i tried the trickle charge, but i believe it has battery life in it because i can see it. when i do a wall charge, half the time i hear it make the sound of it charging. Seems to not work on certain plugs or something. Anyways any and all help would be great. i tried holding the power button and up on volume, also down on volume. tried holding the power button for roughly 30 secs, but nothing. not sure what the problem is exactly. thanks for your time.

  2. #2
    Administrator
    Join Date
    Dec 2013
    Location
    Swainsboro, Georgia
    Posts
    436
    Member #
    14879
    Liked
    45 times
    Device
    Galaxy Note 10.1
    Welcome to the forum dbjs100, sorry for the late reply! Have you found a solution to your problem? If not, are you using the charging cable that came with the tablet?

  3. #3
    Cassiopeia
    Join Date
    Dec 2014
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    16940
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    Device
    Galaxy Tab 2 10.1
    hey thanks sculpted, i have not found a solution i just splurged and got a new one. i figure i will take this one in for repair then give it to a friend. Yes im using the charging cable and adapter it came with.

  4. #4
    Administrator
    Join Date
    Dec 2013
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    Swainsboro, Georgia
    Posts
    436
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    14879
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    Device
    Galaxy Note 10.1
    Quote Originally Posted by dbjs100 View Post
    hey thanks sculpted, i have not found a solution i just splurged and got a new one. i figure i will take this one in for repair then give it to a friend. Yes im using the charging cable and adapter it came with.
    Did you replace it with the same tablet? Since you are planning on giving your old one to a friend, why not do a factory reset, it may just bring it to life!

  5. #5
    Cassiopeia
    Join Date
    Dec 2014
    Posts
    4
    Member #
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    Device
    Galaxy Tab 2 10.1
    No i got the Tab S 10.5 . how do i do a factory reset tho? I feel like i have tried that.

  6. #6
    Administrator
    Join Date
    Dec 2013
    Location
    Swainsboro, Georgia
    Posts
    436
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    14879
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    45 times
    Device
    Galaxy Note 10.1
    Quote Originally Posted by dbjs100 View Post
    No i got the Tab S 10.5 . how do i do a factory reset tho? I feel like i have tried that.
    It should be in settings, Backup and Reset.

  7. #7
    Cassiopeia
    Join Date
    Dec 2014
    Posts
    4
    Member #
    16940
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    0 times
    Device
    Galaxy Tab 2 10.1
    But i the screen doesnt turn on so i cant do that.

  8. #8
    Administrator
    Join Date
    Dec 2013
    Location
    Swainsboro, Georgia
    Posts
    436
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    14879
    Liked
    45 times
    Device
    Galaxy Note 10.1
    Quote Originally Posted by dbjs100 View Post
    But i the screen doesnt turn on so i cant do that.
    With the tablet turned off, press and hold the Volume Up key.


 

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