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  1. #1
    Cassiopeia
    Join Date
    May 2015
    Location
    New York
    Posts
    3
    Member #
    17405
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    Device
    Galaxy Tab 2 10.1

    Unhappy Galaxy S2 Tablet Won't Start After Software Update

    My galaxy S2 tablet wouldn't start after I tried upgrading the software. When the tablet was turned on after software upgrade, the tablet was turned on, but it froze just showing SAMSUNG. I tried turning it off and turning it back on, but the same result.

    My little boy is so disappointed now. Please help!!!

  2. #2
    Polaris
    Join Date
    Nov 2012
    Location
    Norcross, GA
    Posts
    1,311
    Member #
    10102
    Liked
    159 times
    Device
    Other Android Tab
    Welcome to the forum

    Try letting the battery run down to the point it turns itself off. Then use the charging cable to plug it into a running awake PC for at least 5 hours. Then long press the power button and report back.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section

  3. #3
    Cassiopeia
    Join Date
    May 2015
    Location
    New York
    Posts
    3
    Member #
    17405
    Liked
    0 times
    Device
    Galaxy Tab 2 10.1
    Thank you for your response. I will drain the battery and do as you recommended.

  4. #4
    Cassiopeia
    Join Date
    May 2015
    Location
    New York
    Posts
    3
    Member #
    17405
    Liked
    0 times
    Device
    Galaxy Tab 2 10.1
    I tried above as recommended, but the same result. After that looping SAMSUNG logo when restarted, it just displays SAMSUNG and the tablet still does not start. Can someone please help me with the issue?

    Thank you.

  5. #5
    Polaris
    Join Date
    Nov 2012
    Location
    Norcross, GA
    Posts
    1,311
    Member #
    10102
    Liked
    159 times
    Device
    Other Android Tab
    It souds like you will need to do a factory reset. See this video.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section

  6. #6
    Administrator
    Join Date
    Nov 2012
    Location
    Devon, UK
    Posts
    921
    Member #
    10030
    Liked
    149 times
    Device
    Galaxy Tab 2 7.0
    And we also have guides that are relevent in our Guides & FAQs section.


 

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