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Thread: Tab 2 10.1 Froze, Then Won't Turn Back On!!!! It's Only A Week Old!

  1. #1
    Cassiopeia
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    Angry Tab 2 10.1 Froze, Then Won't Turn Back On!!!! It's Only A Week Old!

    I have only had my Tab2 10.1 since black Friday!!!! i was showing it to my daughter last night...pride comparing it to her fiance's iPad!!!!! When the darn thing froze and then wouldnt turn back on!!!!!!!! Embarrassing to say the least!!!!!!!!!!! So...I have held down the power button for several seconds...at least 15 nothing...charged all night long...still nothing...no power....Nothing!!! Please Help! I going to take it back to where I bought it and ask for an exchange...do you know if they will do that...I surely do not want to wait for a factory...this is complete BS!!!!! I so Disappointed I can't even express how much! Thanks!

  2. #2
    Administrator
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    Galaxy Tab 2 7.0
    Welcome to the forum

    That is very frustrating for you.

    You can try these hardware tips, but even if you get it working I would do a full Factory Reset & then return it for an exchange - it shouldn't have done that.

    First of all, hold the power button for up to 60 seconds to see if it will reboot. If not, then...

    Quote Originally Posted by Astrix View Post
    1. Soft reboot/Reboot: Power + Volume UP
    2. Reboot to Recovery: Power + Voulme UP till it enter recovery.
    3. Download Mode: Power + Volume DOWN till it under Download Mode.

    - Try use step 1.
    - If not resolve, try use step 2: In step 2 there will be option to factory reset. Do the factory reset (It will wipe off everything and most likely it will solve the issue).
    - If above/ everything fail, need to follow step 3 and flash firmware using PC odin.
    If you cannot get it to reboot even after those steps, then yes you should return it for an exchange anyway.

    I have edited your thread title to remove at least a few of your exclamation marks and to better describe your difficulty.

    Nil desperandum

  3. #3
    Vega
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    Sounds like you got a bad one. I would take it back and have them exchange it. If you bought it from a reputable reseller. there should not be an exchange or refund issue.

  4. #4
    Super Moderator
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    Welcome to the site. Good luck with this problem.

  5. #5
    Cassiopeia
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    This post helped me!! It worked and my tab is working again. Thanks
    Astrix likes this.

  6. #6
    Sirius
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    Re: Tab 2 10.1 Froze, Then Won't Turn Back On!!!! It's Only A Week Old!

    Quote Originally Posted by elphantlvr View Post
    This post helped me!! It worked and my tab is working again. Thanks
    Great to here about it and thanks for the feedback

  7. #7
    Cassiopeia
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    Thank you. I also have a new Samsung Galaxy Tab (about a month old). I was playing around with the 'Photoshop app' last night & all the sudden it frozen & locked up on me. Error message said "power reset or unknown upload mode". I was doing a google search on how to fix this...before getting to the point to take it back to the store. I did the 'soft reset' mentioned above, where you hold down the power and push the volume up button. It has cleared the error & re-booted. Thanks for the easy to find information here!
    Astrix likes this.

  8. #8
    Sirius
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    Re: Tab 2 10.1 Froze, Then Won't Turn Back On!!!! It's Only A Week Old!

    Quote Originally Posted by urgirlamy View Post
    Thank you. I also have a new Samsung Galaxy Tab (about a month old). I was playing around with the 'Photoshop app' last night & all the sudden it frozen & locked up on me. Error message said "power reset or unknown upload mode". I was doing a google search on how to fix this...before getting to the point to take it back to the store. I did the 'soft reset' mentioned above, where you hold down the power and push the volume up button. It has cleared the error & re-booted. Thanks for the easy to find information here!
    Welcome to the forum
    Great yo have you with us

    Glad you got it fix and thanks for your feedback

  9. #9
    Vega
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    Welcome to the Forum. Glad you got it resolved .


 

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