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  1. #1
    Cassiopeia
    Join Date
    Feb 2013
    Posts
    1
    Member #
    11534
    Liked
    0 times
    Device
    Galaxy Tab 2 10.1

    Question Media issues with everything.

    Hi,
    I just got a new Galaxy Tab 2 10.1 for my birthday, and it's been less than three days but now I have an entire list of issues:
    • There is no sound, no matter what
    • Videos play in fast forward
    • Music plays at about 200x speed

    I tried a factory data reset as suggested by customer support, but the device is still silent and stuck in fast-forward. Any help would be greatly appreciated! Thanks,
    - Arkazex

  2. #2
    Polaris
    Join Date
    Nov 2012
    Location
    Norcross, GA
    Posts
    1,311
    Member #
    10102
    Liked
    159 times
    Device
    Other Android Tab
    Welcome to the forum

    Have not heard of a problem like that before, sounds really strange if it happens after a full factory reset. I suggest an exchange where you purchased it. I think it's faulty.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section

  3. #3
    Cassiopeia
    Join Date
    Dec 2012
    Posts
    3
    Member #
    10439
    Liked
    0 times
    Just a thought, but could this be an issue with your media encoding?
    What software are you using to convert the media to MP3 or video, and have you tried using different software? Also have you checked the settings you are using when encoding - perhaps you've got them set to something that the tab software can't handle properly. Also I've found sometimes that video converters don't always pick up the audio from videos downloaded from youtube/vimeo etc. Did you try playing the files on your computer before copying them to the tablet to check that the files were ok?


 

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