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Thread: Samsung Galaxy Tablet 2 10.1 Won't Turn Off After Recent Update

  1. #141
    Join Date
    Jun 2014
    United States
    Member #
    0 times
    Galaxy Note Pro 12.2
    update must be downloaded first !!!!!!!!!!!!!!!!!

    Go to Settings >
    Then About Device >
    Make sure it says Android Version - 4.2.2 >
    (Build Number Should End In - MH2)
    Then go to Software Update >
    Check For Updates >
    Download the update but DO NOT install it >
    postpone for 1 hr

    Power Off > ( might need to be on charger ) make take several times
    Once the unit is OFF, unplug from charger
    Press VOLUME DOWN AND POWER KEY > let go of power button only when you see the
    Samsung logo
    You will then enter the Android System Recovery >
    Choose Apply Update From Cache >
    Then choose Fota/ >
    Install Update.ZIP >
    ------------------------- wait ---------------
    Updating >>>>>>>>>>>>>>>>>

    Reboot System Now > tab will turn off.
    May need to attach charger, wait for battery symbol, then press power button to
    turn it on
    Power On >
    "Android is Updating - Optimizing" >"Installing Applications" >
    Settings >
    About Device >
    Android Version - 4.2.2 >
    Build Number Ends In - MK3.

    Posted by Samsung Tech support in SC "Mo"

  2. #142
    Join Date
    Sep 2014
    Member #
    0 times

    So near...

    Found this thread and followed instructions to help overcome the not-going-off problem. It all went swimmingly, managed all the on/off, charger in/out bits, and finally had the little green man doing his thing. Then rebooted, then ... nothing. Well, it got stuck on the Samsung name which goes white, then bluey, then white again.

    Tried it again after letting tab run down, charging right back up and installing again, and this is the message I am now getting - hope you can see it.

    error message.JPG

    Any suggestions what I do now?? Still stuck on the samsung name thingy if I reboot. Help!

  3. #143
    Join Date
    Oct 2013
    Member #
    0 times
    Galaxy Tab 2 10.1


    Worked for me. Thank you

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