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  1. #1
    Cassiopeia
    Join Date
    Sep 2013
    Posts
    1
    Member #
    14151
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    0 times
    Device
    Galaxy Tab 2 7.0

    GT-P3113 Problems

    I am new to the electronic world and to forums so I will say I am sorry first.

    I have a Galaxy tab 2 7.0. My problems are a couple of different things, 1. the screen flashes on and off by itself and tells me that the dock is connected or needs to have apps docked. 2 when unplugged the battery has a red x through it and will show a blue battery charging but still with red x when not plugged in.

    I have only had this for a couple of months and Samsung wants me to send it to them. is there a fix for this before I send it away.

    please help.

  2. #2
    Administrator
    Join Date
    Nov 2012
    Location
    Devon, UK
    Posts
    921
    Member #
    10030
    Liked
    149 times
    Device
    Galaxy Tab 2 7.0
    Welcome to the forum

    If Samsung have advised you return your device, then that is what I would also advise, with one suggestion first...

    Before you return a device under warranty it is always best practise to back up the content & then to Factory Reset the device first. This protects your content which might get lost & also protects your privacy. In this case, it might also have a small chance of fixing your problem.

    If it doesn't then nothing is lost - if it does then you won't have to send it away.

    If you would like a guide on the process, then there is one in the Guides, FAQs & Tips section which is linked from my signature, below.

    All the best

  3. #3
    Cassiopeia
    Join Date
    Oct 2013
    Posts
    2
    Member #
    14498
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    0 times
    If Samsung is like Apple they don't repair they send back a new one. Its cheaper than actually fixing it. Back everything up first just in case. Modern devices are basically disposable now.


 

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