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  1. #1
    Cassiopeia
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    Galaxy Note 10.1

    Newbie! Movies Stuttering

    Hi everyone! 1st time here. So we are an apple family we needed another tablet. So yesterday I bought the new note.
    My question is why are my movies stuttering Every 15 to 25 minutes.i bought them thru the Samsung app. Really annoying.

  2. #2
    Polaris
    Join Date
    Nov 2012
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    Norcross, GA
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    Other Android Tab
    Welcome to the forum

    Did you download them or are you streaming them? What player are you using?
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section

  3. #3
    Cassiopeia
    Join Date
    Jan 2014
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    download

    I downloaded from Samsung store withbfreecredit ($50) and using Samsung video player. I like my note but man the opal is way more smooth on everything from pics to videos and apps. As I'm writing this the album I just bough is also stutters. Really annoying. Can't give on Samsung just yet.

  4. #4
    Polaris
    Join Date
    Nov 2012
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    Other Android Tab
    They shouldn't be doing that for sure. What format were they in? You may need a cache cleaning too. Since I've never used any movies from the Samsung Store I'm not certain what;s going on but I can tell you that they "should" play just fine so something isn't right.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section

  5. #5
    Cassiopeia
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    Jan 2014
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    thanks

    Quote Originally Posted by leeshor View Post
    They shouldn't be doing that for sure. What format were they in? You may need a cache cleaning too. Since I've never used any movies from the Samsung Store I'm not certain what;s going on but I can tell you that they "should" play just fine so something isn't right.
    How's is that done?
    Also when it stutters I rewind a but back where it happen and it won't do it again. So frustrating makes me want to return it for an I pad. We have 2 ipads
    At home just wanted something different.

  6. #6
    Polaris
    Join Date
    Nov 2012
    Location
    Norcross, GA
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    10102
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    159 times
    Device
    Other Android Tab
    If you are referring to the cache cleaning use this app https://play.google.com/store/apps/d...nmaster.mguard

    You didn't answer some of my questions. Here's another. Do you have any MP4 file you could try? You should be able to stream movies without the stutter, not just played locally.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section

  7. #7
    Cassiopeia
    Join Date
    Jan 2014
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    Bermuda dunes, ca
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    Galaxy Note 10.1

    cache

    Quote Originally Posted by leeshor View Post
    If you are referring to the cache cleaning use this app https://play.google.com/store/apps/d...nmaster.mguard

    You didn't answer some of my questions. Here's another. Do you have any MP4 file you could try? You should be able to stream movies without the stutter, not just played locally.
    I tried the app and still stutters. I downloaded one from Google play the time and it stuttered lie 6 to 8 times throughout movie. On the map4 , I don't have any mp4 files.

  8. #8
    Polaris
    Join Date
    Nov 2012
    Location
    Norcross, GA
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    1,311
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    10102
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    Device
    Other Android Tab
    There must be an explanation but I don't know where to tell you to look for it. It could be a background app like an active widget or an anti virus app or something totally unrelated.
    For answers on Flash Player installs, Rooting, Transferring files, printing and Malware/Anti Virus, WiFi problems and more, visit our
    Fabulous Guides & FAQ section

  9. #9
    Cassiopeia
    Join Date
    Jan 2014
    Location
    Bermuda dunes, ca
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    15365
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    Galaxy Note 10.1

    thanks

    Quote Originally Posted by leeshor View Post
    There must be an explanation but I don't know where to tell you to look for it. It could be a background app like an active widget or an anti virus app or something totally unrelated.
    Thanks for all your help, just frustrating. YouTube videos work fine , just movies. I'm taking it back. Going back to apple Ipad. Really user friendly.

  10. #10
    Super Moderator
    Join Date
    Jun 2011
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    XXXXX
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    Other Android Tab
    Welcome to the site. Sorry you weren't able to fix this. Have you considered that maybe it is just a problem with that specific device? Maybe an exchange for a new tab might be the answer.


 

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